NBI Clearance Centers in the Philippines: Updated List 2026
NBI Clearance Centers are the official offices and branches of the National Bureau of Investigation where applicants within the Philippines can get processing of the NBI clearance and renewal applications and also claim their clearance certificates. Clearance applicants visit these branches or offices through online appointments for their application processing. In case of a new application, a visit to the branch is mandatory through appointment for fingerprint and picture capturing.
As per official sources, there are more than a hundred NBI clearance centers that are operational in the Philippines, covering all the regions. You are planning for the NBI clearance application and still worried about the location of the NBI clearance centers that will suit you; here we have compiled a complete list of the NBI clearance centers for you. This list also contains the verified addresses and office timings so that you can choose the most suitable branch for you before visiting.
What Are NBI Clearance Centers?
NBI Clearance Centers are offices or official branches of the NBI that are operational under the Department of Justice. Applicants visit these NBI clearance centers for their biometric verification during their application processing and other clearance-related matters. For new NBI applications, the fingerprint and photo capture are essential steps of application processing for which the applicants have to physically visit any of the NBI branches through an online appointment after selecting the desired NBI office or branch.
These NBI clearance centers are responsible for NBI clearance application processing and clearance renewal. However, HIT case processing is available at specific branches and offices. For No HIT cases, the clearance is usually released the same day by the NBI center.
Types of NBI Clearance Centers
There are three categories of the NBI clearance centers, each having a different purpose:
Type
Location
Best For
Main Office
UN Avenue, Ermita, Manila
OFW Applicants, Foreigners, HIT cases
Regional / District Office
Government Buildings, City Halls
Clearance applications and renewals, HIT Cases
One-Stop Shop/Satellite Branch
Large Malls, POEA Buildings, LGU sites
Convenient access, Suitable for Clearance applications & renewals, Cannot handle HIT cases
The Main Office, being the highest administrative authority, has complete central records, and higher administration staff are also available there. They also handle cases of OFW Filipinos and foreign nationals. However, there can be a longer waiting time for appointments. The regional and district offices are also suitable for clearance and renewal cases, with dedicated NBI staff deputed there to handle HIT cases as well. However, the one-stop shops or the satellite offices at malls can handle routine NBI clearance and renewal applications. However, they cannot handle HIT cases.
Complete List of NBI Clearance Centers by Region
The following table shows the complete compiled list of the NBI clearance centers spread all over the Philippines. The details mentioned in the table are sourced from the official NBI website.
Caloocan Mall Bldg., Rizal Ave. Ext., Caloocan City
8:00 AM – 5:00 PM
Marikina Riverbanks
84 A. Bonifacio Ave., Marikina City
8:00 AM – 5:00 PM
Alimall Center
Alimall Araneta Center, Cubao, QC
10:00 AM – 7:00 PM
Valenzuela Town Center
Valenzuela Town Center, Valenzuela City
10:00 AM – 7:00 PM
Marilao Municipal Hall
Sandico St., Poblacion 1, Marilao, Bulacan
7:00 AM – 5:00 PM
PhilPost-1
Post Office Bldg., Liwasang Bonifacio, Manila
8:00 AM – 5:00 PM
POEA
Blas F. Ople Bldg., EDSA cor. Ortigas Ave., Mandaluyong
9:00 AM – 6:00 PM
Choice Market, Ortigas
Ortigas Ave. Ext., Rosario, Pasig City
10:00 AM – 7:00 PM
CAR — Cordillera (2 Centers)
Branch/Office
Address
Working Hours
Baguio City
Upper Session Road, Baguio City
8:00 AM – 5:00 PM
OneStopShop Baguio
POEA-CAR, Q.M. Subd., Baguio City
8:00 AM – 5:00 PM
Region I — Ilocos (9 Centers)
Branch/Office
Address
Working Hours
San Fernando, La Union
Aguila Road, Sevilla Norte, San Fernando City
8:00 AM – 5:00 PM
Agoo, La Union
Municipal Hall, Brgy. Sta. Barbara, Agoo
8:00 AM – 5:00 PM
Tagudin, Ilocos Sur
Del Pilar, Tagudin, Ilocos Sur
8:00 AM – 5:00 PM
OneStopShop La Union
Manna Mall, San Fernando City, La Union
9:00 AM – 6:00 PM
Dagupan City
A.B. Fernandez West, Dagupan City
8:00 AM – 5:00 PM
CB Mall, Urdaneta
McArthur Highway, Nancayasan, Urdaneta City, Pangasinan
9:00 AM – 6:00 PM
Magic Mall, Urdaneta
Magic Mall, Alexander St., Urdaneta City, Pangasinan
9:00 AM – 6:00 PM
Laoag City
Brgy 10 P Gomez St., Laoag City
8:00 AM – 5:00 PM
Vigan City
Govanes Dike Bantay, Ilocos Sur
8:00 AM – 5:00 PM
Region II — Cagayan Valley (4 Centers)
Branch/Office
Address
Working Hours
Tuguegarao, Cagayan
Government Center, Carig Sur, Tuguegarao City
8:00 AM – 5:00 PM
Bayombong, Nueva Vizcaya
Capitol Compound, Bayombong
8:00 AM – 5:00 PM
Ilagan, Isabela
National Highway, Brgy. Osmena, Ilagan
8:00 AM – 5:00 PM
Santiago City, Isabela
78 National Highway, Santiago City
8:00 AM – 5:00 PM
Region III — Central Luzon (13 Centers)
Branch/Office
Address
Working Hours
San Fernando, Pampanga
Capitol Compound, City of San Fernando
8:00 AM – 5:00 PM
Angeles City, Pampanga
Robinson’s Place, MacArthur Hwy, Balibago
8:00 AM – 5:00 PM
OneStopShop Clark
Clark Freeport Zone, Pampanga
8:00 AM – 5:00 PM
Malolos, Bulacan
Capitol Compound Guinhawa, City of Malolos
8:00 AM – 5:00 PM
San Rafael, Bulacan
Municipal Hall, Maharlika Hi-way, San Rafael
8:00 AM – 5:00 PM
San Jose Del Monte, Bulacan
StarMall, Brgy. Población, SJDM Bulacan
9:00 AM – 6:00 PM
Cabanatuan, Nueva Ecija
Llanera St., Old Provincial Capitol, Cabanatuan
8:00 AM – 5:00 PM
Palayan City, Nueva Ecija
Palayan Business Hub, Brgy. Singalat
8:00 AM – 5:00 PM
Olongapo City
17 Kentucky Lane, Upper Kalaklan, Olongapo
8:00 AM – 5:00 PM
Iba, Zambales
Livelihood Bldg., Zone 4, Iba, Zambales
8:00 AM – 5:00 PM
Balanga, Bataan
Provincial Capitol Compound, Balanga
8:00 AM – 5:00 PM
Tarlac City
Brgy Macabulos Drive, San Roque, Tarlac City
8:00 AM – 5:00 PM
Metrotown, Tarlac
McArthur Hi-way cor. Juan Luna St., Tarlac City
8:00 AM – 5:00 PM
Region IV-A — CALABARZON (17 Centers)
Branch/Office
Address
Working Hours
Batangas City
Capitol Site, Capitol Hills, Batangas City
8:00 AM – 5:00 PM
Lipa City Hall
New City Hall Compound, Marawoy, Lipa City
8:00 AM – 5:00 PM
Balayan, Batangas
Piazza Rizal, Balayan, Batangas
8:00 AM – 5:00 PM
Sto. Tomas, Batangas
Sierra Makiling Bldg., Km 61 Maharlika Highway
8:00 AM – 5:00 PM
Tagaytay City, Cavite
J.P. Rizal St., Kaybagal South, Tagaytay
8:00 AM – 5:00 PM
Robinson’s Dasmarinas
Robinsons Pala-Pala, Dasmarinas, Cavite
10:00 AM – 7:00 PM
Bacoor, Cavite
Bacoor Govt Center, Molino Blvd., Bacoor
8:00 AM – 5:00 PM
Anabu, Imus (City Mall)
Emilio Aguinaldo Highway, Anabu, Imus, Cavite
9:00 AM – 6:00 PM
Robinson’s Gen. Trias
Robinsons Place, General Trias City, Cavite
10:00 AM – 7:00 PM
OneStopShop SM Bacoor
3/F SM City Bacoor, Gen Tirona Hi-way
10:00 AM – 7:00 PM
Lucena City
Grand Central Terminal, Ilayang Dupay, Lucena
7:30 AM – 5:00 PM
Sta. Rosa, Laguna
Rizal Blvd., Brgy Tagapo, Sta. Rosa, Laguna
8:00 AM – 5:00 PM
San Pablo City, Laguna
San Pablo Shopping Mall, San Pablo City
8:00 AM – 5:00 PM
CLA Mall, Pagsanjan
Brgy. Binan, Pagsanjan, Laguna
9:00 AM – 6:00 PM
Liana’s, Calamba City
Liana’s Supermarket, Parian, Calamba, Laguna
9:00 AM – 6:00 PM
OneStopShop Calamba
POEA Bldg., Ground Flr., Brgy. Parian, Calamba
8:00 AM – 5:00 PM
Taytay, Rizal
1st Floor Old Municipal Bldg., Kadalagahan St.
8:00 AM – 5:00 PM
Region IV-B — MIMAROPA (2 Centers)
Branch/Office
Address
Working Hours
Calapan, Oriental Mindoro
Sitio Cuadro Aguas, Brgy Sta Isabel, Calapan
8:00 AM – 5:00 PM
Puerto Princesa, Palawan
Taft St., Brgy. Liwanag, Puerto Princesa City
8:00 AM – 5:00 PM
Region V — Bicol (5 Centers)
Branch/Office
Address
Working Hours
Legazpi City
Quezon Avenue, Legazpi City
8:00 AM – 5:00 PM
Masbate City
Masbate City Hall, Masbate City
8:00 AM – 5:00 PM
OneStopShop Legazpi
Philhealth Albay Office, Landco Park, Legazpi City
8:00 AM – 5:00 PM
Naga City
Maria Cristina St., Naga City
8:00 AM – 5:00 PM
Daet, Camarines Norte
Lucban St., Provincial Capitol, Daet
8:00 AM – 5:00 PM
Region VI — Western Visayas (6 Centers)
Branch/Office
Address
Working Hours
Iloilo City
Duran St., Fort San Pedro, Iloilo City
8:00 AM – 5:00 PM
Roxas City, Capiz
Pueblo de Panay, Roxas City, Capiz
8:00 AM – 5:00 PM
Antique
San Jose de Buenavista, Antique
8:00 AM – 5:00 PM
GT Town Center, Pavia
GT Town Center, Jaro, Pavia, Iloilo
8:00 AM – 5:00 PM
Kalibo, Aklan
F. Quimpo Ext., Bo. Andagao, Kalibo, Aklan
8:00 AM – 5:00 PM
Bacolod City
Aguinaldo St., Bacolod City
6:00 AM – 5:00 PM
Region VII — Central Visayas (15 Centers)
Branch/Office
Address
Working Hours
Cebu City (Regional)
Escario St., Capitol Site, Cebu City
6:00 AM – 5:00 PM
Ayala Mall, Cebu
Cardinal Rosales Ave., Cebu City
8:00 AM – 5:00 PM
J Centre Mall, Mandaue
3rd Flr., J Center Mall, Bakilid, Mandaue City
8:00 AM – 5:00 PM
Bogo, Cebu
Bogo City Hall, Buac, Bogo City
8:00 AM – 5:00 PM
Insular Square, Cebu
North Highway, Basak, Mandaue City
8:00 AM – 5:00 PM
Central Mall, Lapu-Lapu
M.L. Quezon National Highway, Brgy. Pusok, Lapu-lapu
8:00 AM – 5:00 PM
Naga City, Cebu
City Hall Bldg., East Poblacion, Naga, Cebu
8:00 AM – 5:00 PM
Robinson’s, Cebu City
Gen. Maxilom Ext., Cebu City
8:00 AM – 5:00 PM
Shopwise, Cebu
Shopwise Shopping Mall, Mambaling, Cebu City
9:00 AM – 6:00 PM
Danao City, Cebu
SANDS Gateway Arcade, Danao City, Cebu
8:00 AM – 5:00 PM
Metro Gaisano, Carcar
Metro Gaisano, Carcar City, Cebu
9:00 AM – 6:00 PM
OneStopShop Cebu
SM North Reclamation, Mabolo, Cebu City
9:00 AM – 6:00 PM
Dumaguete City
Capitol Area, Daro, Dumaguete City
8:00 AM – 5:00 PM
Bayawan City, Negros Oriental
New Govt Center, Sitio Cabcabon, Bayawan City
8:00 AM – 5:00 PM
Bohol
Tagbilaran City, Bohol
8:00 AM – 5:00 PM
Region VIII — Eastern Visayas (5 Centers)
Branch/Office
Address
Working Hours
Tacloban City
NBI Bldg., Sto. Nino Ext., Tacloban City
8:00 AM – 5:00 PM
OneStopShop Tacloban
DOLE Compound, Trece Martirez St., Tacloban City
8:00 AM – 5:00 PM
Sogod, Southern Leyte
Municipal Hall, Sogod, Southern Leyte
8:00 AM – 5:00 PM
Robinson’s, Ormoc
Palo-Carigara-Ormoc City Rd., Ormoc, Leyte
8:00 AM – 5:00 PM
Catbalogan, Samar
Old Health Bldg., Capitol Site, Catbalogan City
8:00 AM – 5:00 PM
Region IX — Zamboanga Peninsula (6 Centers)
Branch/Office
Address
Working Hours
Zamboanga City
19 Corcuera St., Zamboanga City
8:00 AM – 5:00 PM
Jolo, Sulu
Bangkal, Patikul, Sulu
8:00 AM – 5:00 PM
Dipolog City
Quezon Ave., Sta. Isabel, Dipolog City
8:00 AM – 5:00 PM
Pagadian City
BALGU Bldg., Capitol Compound, Pagadian City
8:00 AM – 5:00 PM
Oroquieta City
Capitol Area, Oroquieta City, Misamis Occidental
8:00 AM – 5:00 PM
Ozamiz City
Burgos St., Ozamiz City
8:00 AM – 5:00 PM
Region X — Northern Mindanao (4 Centers)
Branch/Office
Address
Working Hours
Cagayan de Oro City
Capitol Compound, Cagayan de Oro City
8:00 AM – 5:00 PM
Bukidnon
Provincial Government of Bukidnon
8:00 AM – 5:00 PM
City Mall, Cagayan de Oro
Butuan-CDO-Iligan Rd., Cagayan de Oro
8:00 AM – 5:00 PM
Iligan City
IBP Bldg., Badelles St., Pala-o, Iligan City
8:00 AM – 5:00 PM
Region XI — Davao Region (7 Centers)
Branch/Office
Address
Working Hours
Davao City (Regional)
J.P. Laurel Avenue, Davao City
8:00 AM – 5:00 PM
Bansalan, Davao
2nd Floor Public Mall, Bansalan, Davao
8:00 AM – 5:00 PM
Mati, Davao Oriental
Nazareno St., City of Mati, Davao Oriental
8:00 AM – 5:00 PM
Sulop, Davao del Sur
Sulop Public Market, Sulop, Davao del Sur
8:00 AM – 5:00 PM
Island Garden City of Samal
Sitio Kaimito, Brgy. Miranda, Babak, Davao del Norte
8:00 AM – 5:00 PM
OneStopShop Davao
Gaisano Mall, JP Laurel Ave., Bajada, Davao City
9:00 AM – 6:00 PM
Tagum City
Door 5, Duson Apt., National Highway, Tagum
8:00 AM – 5:00 PM
Region XII — SOCCSKSARGEN (5 Centers)
Branch/Office
Address
Working Hours
Koronadal City
Ace Centerpoint, Posadas St., Koronadal, S. Cotabato
9:00 AM – 6:00 PM
OneStopShop Koronadal
4th Flr., Koronadal City Hall, Koronadal City
8:00 AM – 5:00 PM
General Santos City
San Pedro St., Lagao, General Santos City
8:00 AM – 5:00 PM
Cotabato City
Governor Gutierrez Avenue, Cotabato City
8:00 AM – 5:00 PM
Kidapawan, Cotabato
Kidapawan City, Cotabato
8:00 AM – 5:00 PM
Region XIII — Caraga (3 Centers)
Branch/Office
Address
Working Hours
Butuan City
4th St., Guingona Subd., Brgy. JP Rizal, Butuan City
8:00 AM – 5:00 PM
Agusan del Sur
Provincial Government Center, Prosperidad, Agusan del Sur
8:00 AM – 5:00 PM
Surigao City
Surigao City Hall, Surigao City
8:00 AM – 5:00 PM
NBI Clearance Center Office Hours
The timings of the NBI clearance centers vary by the type of branch. As per the official NBI website, the following is the verified office timing breakdown:
Branch Type
Days Open
Hours
Main Office (UN Avenue)
Monday to Friday
7:00 AM – 5:00 PM
Regional / District Offices
Monday to Friday
8:00 AM – 5:00 PM
Satellite / OneStopShop
Monday to Friday
9:00 AM – 6:00 PM
Robinson’s / Mall Branches
Monday to Friday
10:00 AM – 7:00 PM
All the branches are operational from Monday to Friday. These are closed on Saturday, Sunday, and public holidays.
Which NBI Clearance Center Should You Visit?
The general clearance applications can be processed at the branch. However, some specific cases can be handled by the main and regional branches only. Moreover, going to the main branch for a routine clearance application may take more time due to longer waiting times. The same could have been done more conveniently through a one-stop shop. Thus, choosing the right center will save a lot of time. In the following table, we have recommended the type of branch you should visit for the specific situation mentioned.
Scenario
Office/Branch to Visit
First-time applicant
Any regional, district, or mall branch
Renewal
Any nearby branch
HIT status
Regional office or Main Office only
OFW or Employment abroad
NBI Main Office, UN Avenue, Manila
Foreigners
NBI Main Office only
Need Early Appointment Slot
Check the NBI online portal and search for available slots, which vary for each branch
Keeping in view the users’ experience, we suggest going to a one-stop shop or satellite branches at shopping malls if you are applying for the first time for routine NBI clearance. There will be a shorter waiting time and smaller queues. However, in case of HIT status after your application processing, these NBI clearance centers may refer you to the nearest regional or district office. But if you are already at the regional or district office, this will save you an extra trip in case of HIT.
Early Appointment Tip: You can visit any of the NBI clearance centers in the Philippines through an online appointment for your application processing. In case you need an early appointment, which is not available in your nearest NBI branch. You can check some other branches for available slots on your desired dates.
Frequently Asked Questions
Most branches now operate on an appointment-only basis due to high volume. We highly recommend booking an online appointment. Walk-ins are very limited.
No. All the NBI branches are closed on Saturdays, Sundays, and public holidays. Monday to Friday are the working days.
HIT cases require manual verification. For this, visit a regional or district office. The NBI Main Office on UN Avenue, Ermita, Manila, carries full national records and is the most reliable option for HIT resolution.
Yes. You can visit any branch of your choice after booking an online appointment for that specific branch. No matter what your home address or region is.
Yes. You have to bring at least one valid government-issued ID on your visit to the NBI branch. Check the list of accepted IDs on the NBI portal before your visit. Barangay certificates and non-government IDs like job cards or student cards are not accepted.
The satellite centers and one-stop shops are situated mostly at malls and are suitable for routine applications, saving your time and effort. However, in case of HIT status, they will refer you to the regional office or the district office.
Yes. You can renew your NBI clearance at any branch nationwide. You can do it online without a physical appearance, provided it was issued after 2016.
Before You Go
Locating and choosing the right NBI Clearance Center is simple after knowing the branch category and what each one handles. There are a hundred-plus operational branches all over the Philippines, covering all the regions, enabling your easy access to some branches near you.
Before visiting any NBI branch for the clearance application processing, we recommend you book an online appointment at your desired branch on your desired date and time slot. Without an appointment, it may cause a denial of service for applicants with pre-booked appointments.
On the day of your visit, wear decent attire, avoid shorts or sleeveless items, bring a valid, original government-issued ID and the reference number with the fee payment receipt, and arrive a few minutes early to avoid missing your appointment due to traffic or other reasons.
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